PRIVACY POLICY
Last updated: September 17, 2026
Jacksonville Therapy LLC ("we," "us," or "our") operates jacksonvilletherapy.com. This Privacy Policy explains how information may be collected, used, and disclosed when you visit or interact with our website.
Information We Collect
When you visit our website, certain information may be collected automatically through Squarespace, our website hosting provider. This may include your IP address, information about your browser, network and device, pages you visit, and information about how you interact with the website.
This information may be used to operate the website, understand website traffic and activity, maintain security, and improve the website.
Information You Provide
If you submit our website contact form, we may collect the information you choose to provide, such as your name, contact information, and the contents of your message. We use this information to respond to your inquiry and assist you with your request.
Our website contact form is not intended for confidential or sensitive health information. Please do not include information about diagnoses, symptoms, treatment, or other private health information in the form. We will respond to inquiries through a secure, HIPAA-compliant platform when appropriate.
Squarespace
Our website is hosted by Squarespace. Squarespace processes certain information about website visitors in order to operate, protect, and improve its platform and services and to provide website functionality and analytics.
Information processed by Squarespace may include your IP address, information about your browser, network and device, pages you visit, and information about your interactions with the website.
Cookies
Our website uses cookies and similar technologies. Necessary cookies are used by Squarespace to securely operate and provide the website.
Depending on our website settings and your cookie preferences, analytics and performance cookies may also be used to help us understand website traffic and activity.
You may be able to control or restrict cookies through your browser settings and, when available, through the cookie preferences provided on our website.
How We Use Information
Information collected through our website may be used to:
Operate, maintain, and protect the website
Understand website traffic and activity
Improve the website and visitor experience
Respond to inquiries and requests
Maintain the security and integrity of the website
We do not use information collected through the website to send newsletters or promotional marketing emails.
Third-Party Services
We do not intentionally use third-party advertising pixels or external analytics services such as Meta Pixel or Google Analytics on this website.
Squarespace provides our website hosting, website functionality, and certain analytics services and may process visitor information in connection with those services.
Health and Clinical Information
This Privacy Policy applies to information associated with our public website. It is separate from Jacksonville Therapy LLC's privacy practices concerning client health information and does not replace any Notice of Privacy Practices or other privacy notices that may apply to therapy services.
Information submitted through this website should not be considered a substitute for communication through a secure client portal or another method designated for clinical communication.
Data Retention
We retain personal information collected through the website only for as long as reasonably necessary for the purposes for which it was collected, to respond to inquiries, maintain appropriate business records, or comply with applicable legal obligations.
Information processed by Squarespace may be retained according to Squarespace's own data-retention practices and policies.
Security
We take reasonable measures to protect personal information collected through our website. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.
Links to Other Websites
Our website may contain links to websites or services operated by third parties. Jacksonville Therapy LLC is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, our practices, or applicable requirements. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our website privacy practices, please contact Jacksonville Therapy LLC using the contact information provided on our website.